This website is the property of Tubetech International Limited.
This policy covers all data that is shared by a visitor with us whether directly via https://www.tubetech.com or by email.
This policy has been approved for publication by the Senior Management of Tube Tech International Limited and is occasionally updated by us, to reflect changes in Data Protection & Online Privacy Legislation, therefore, we suggest you review this page from time to time.
This policy provides an explanation as to what happens to any personal data that you share with us, or that we collect from you either directly via this Website, by phone or via email.
We are required under the Data Protection Act 1998 and General Data Protection Regulation 2016 to have a data controller. For the purpose of the Data Protection Act, 1998 and General Data Protection Regulation 2016 our data controller is Louise Strutt and can be contacted via email at [email protected]
In operating our Website we may collect and process the following data about you:
We may gather information about your computer for our services, and to provide statistical information regarding your use of our Website.
We may gather information about your general Internet use by using a cookie file that is downloaded to your computer.
All computers have the ability to decline cookies. This can be done by activating the setting on your browser which enables you to decline the cookies. Please note that should you choose to decline cookies, you may be unable to access particular areas of our Website.
Any advertising featured on this Website may also incorporate cookies, over which we have no control. Such cookies (if used) would be downloaded once you click on advertisements on our Website. For more information on cookies, you can read the guidance at All About Cookies.
The information that we collect and store relating to you is used to enable us to provide services to you. In addition, we may use the information for the following purposes:
With the exception of those who choose to join our mailing list, we do not transfer any personal data we collect from you to locations outside of the European Economic Area for processing and storing. (See Mailing List for more info)
Data that is provided to us is stored on our secure servers.
The transmission of information via the internet is not completely secure and therefore we cannot guarantee the security of data sent to us electronically and the transmission of such data is entirely at your own risk.
Your information will be kept PRIVATE & CONFIDENTIAL! We do not share or sell data. Your personal data will not be disclosed, with the exception of the following three circumstances:
You might find links to third party websites on our Website. These websites have their own privacy policies which you should check. We do not accept any responsibility or liability for 3rd Party Website policies whatsoever as we have no control over them.
In this Section 7, we have summarised the rights that you have under data protection law.
Your principal rights under data protection law are:
You have the right to confirmation as to whether or not we process your personal data, and where we do, access to the personal data, together with certain additional information. That additional information includes details of:
Providing the rights and freedoms of others are not affected, we will supply to you a copy of your personal data. The first copy will be provided free of charge, but additional copies may be subject to a reasonable fee. To access your personal data contact us using the information in Section 10 of this document.
You have the right to have an inaccurate personal data about you rectified and, taking into account the purposes of processing, to have any incomplete personal data about you completed.
In some circumstances, you have the right to the erasure of your personal data without undue delay. Those circumstances include:
However, there are certain general exclusions of the right to erasure. Those general exclusions include where processing is necessary:
In some circumstances, you have the right to restrict the processing of your personal data. Those circumstances are:
You have the right to object to our processing of your personal data on grounds relating to your particular situation, but only to the extent that the legal basis for the processing is that the processing is necessary for: the performance of a task carried out in the public interest or in the exercise of any official authority vested in us; or the purposes of the legitimate interests pursued by us or by a third party. If you make such an objection, we will cease to process the personal information unless we can demonstrate compelling legitimate grounds for the processing which override your interests, rights and freedoms, or the processing is for the establishment, exercise or defence of legal claims.
You have the right to object to our processing of your personal data for direct marketing purposes (including profiling for direct marketing purposes). If you make such an objection, we will cease to process your personal data for this purpose.
To the extent that the legal basis for our processing of your personal data is consent, and such processing is carried out by automated means, you have the right to receive your personal data from us in a structured, commonly used and machine-readable format. However, this right does not apply where it would adversely affect the rights and freedoms of others.
If you consider that our processing of your personal information infringes data protected laws, you have a legal right to lodge a complaint with a supervisory authority responsible for data protection. You may do so in the EU member state of your habitual residence, your place of work of the place of the alleged infringement.
To the extent that the legal basis for our processing of your personal information is consent, you have the right to withdraw that consent at any time. Withdrawal will not affect the lawfulness of processing before the withdrawal.
The Data Protection Act 1998 and General Data Protection Regulation gives you the right to access the information that we hold about you.
Please note that any demand for access may be subject to payment if your request is manifestly unfounded, excessive or repetitive. In all other circumstances access to any/all data which we might hold on you is Free of Charge. Should you wish to request access to any/all information we may hol don you please contact us using the details below.
If you have in the past subscribed to our newsletter, you are free to subscribe at any time, by clicking the unsubscribe link provided in the footer of all newsletters. Clicking this link will automatically remove you from our mailing list and you will cease to receive newsletters and other marketing communications from us.
If you are a former customer and wish to be removed from our list and customer records - unsubscribe from our newsletter as described above and email us, using the contact information below and our business administrator will remove all your details from our systems with the exception of those we are legally bound to keep for accounting purposes in accordance with HMRC & Company House regulations and/or to protect ourselves from any other litigation which may have arisen prior to the termination of your services agreement.
As part of our Data Retention Policy, we regularly undertake erasure of old and out of date client contact details. The details of our methodologies and timeframes are detailed in our unique client contract agreements. (See Section 10)
When joining our mailing list you will be asked to opt-in twice. This provides us with auditable proof that joining our mailing list was not a mistake on your part.
You are free to unsubscribe from our mailing list at any time by using the Unsubscribe link in the footer of all our campaign emails.
Unsubscribing from our mailing list guarantees that you will be immediately removed from the mailing list and will no longer receive any marketing, promotional or offer style emails, however unsubscribing from our mailing list will not remove you from our Client database.
We welcome any queries, comments or requests you may have regarding this policy, please do not hesitate to contact us at [email protected]
If you would prefer to write to us, our postal address is:Matrix House,
Updated: 25th February 2019